Audits in progress

The following audits are in progress:

Effectiveness of Justice Strategies in Preventing and Reducing Alcohol-Related Harm

Restoring the balance—Victoria’s Alcohol Action Plan 2008–13 (the VAAP) included initiatives and actions aimed at preventing and reducing harm associated with alcohol misuse, and combating the consequences of excessive alcohol consumption. The Liquor Control Reform Act 1998 is the primary legislation regulating liquor supply and consumption.

Recent amendments to the Act are intended to enhance the way that agencies monitor and enforce licensees’ obligations to encourage responsible and appropriate drinking. There has been a greater focus on strengthening law and order by targeting sources of violent and aggressive behaviour around licensed venues.

The issue of public drunkenness is complex and involves various entities working in close cooperation to address the impacts. As the VAAP is in the process of being replaced by a new strategy, it is an opportune time to review the success of activities undertaken to date.

The audit will assess the effectiveness of the government’s initiatives and actions in enforcing controls on the sale and marketing of alcohol, and in preventing and reducing the impact of alcohol-related harm on the community. The audit will also examine the strategies designed to reduce risky drinking and improve public safety in and around licensed premises.

The report is expected to be tabled by end of June 2012.

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Management of Trust Funds in the Justice Portfolio

The Department of Justice and agencies within the Justice portfolio manage a significant amount of money held in trust funds. The audit will examine two trust funds: the Victorian Property Fund and the Public Purpose Fund.The Victoria Property Fund is managed by Consumer Affairs Victoria. The main sources of income for this Fund are interest on funds held in real-estate agents' trust accounts and interest from investment of the Fund. The Public Purpose Fund is managed by the Legal Services Board. The main sources of income for this Fund are interest on legal practitioners' trust accounts and interest from investment of the Fund. The funds are used for a range of purposes, including industry regulation and the provision of grants. At 30 June 2011 the combined balance of the two funds was $881 million.

The audit will examine whether Consumer Affairs Victoria and the Legal Services Board are managing the Victorian Property Fund and the Public Purpose Fund effectively, in the interests of stakeholders and consistently with legislation.

The report is expected to be tabled by end of May 2012.

Science and Maths Participation Rates and Initiatives

Mathematical and scientific literacy are part of the necessary skill set required by all citizens to function well in a society underpinned by science and technology. High quality education outcomes in science and mathematics are also important in ensuring growth in new fields of science, technology and innovation, all of which contribute to Victoria’s economic, social and environmental goals.The audit objective is to assess the extent to which Department of Education and Early Childhood Development’s (DEECD) initiatives to improve student participation and achievement in mathematics and science have been effective.

The audit will examine selected mathematics and science initiatives implemented by DEECD central and regional offices, and Victorian schools.

The report is expected to be tabled by end of May 2012.

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Obsolescence of Frontline ICT

Information and Communications Technology (ICT) asset management involves the acquisition, use and disposal of ICT assets to maximise service delivery, while also managing risks and costs over the technology lifecycle.

Frontline ICT assets include hardware and software, network infrastructure, and supporting processes and tools that help agencies achieve organisational objectives and deliver services to the public.

The objective of this audit is to assess whether obsolescence of frontline ICT equipment and software is managed effectively and efficiently throughout the technology lifecycle.

The report is expected to be tabled by end of June 2012.

Fraud Prevention Strategies in Local Government

Municipal councils manage billions of dollars in community resources. Recent surveys indicate that the incidence and cost of fraud remains a significant concern for all organisations, including councils. To protect their resources from fraud, each council needs a robust control framework to effectively manage and respond to fraud risks and incidents.

The 2008 VAGO report on the results of audits in the local government sector identified a number of weaknesses in council internal control frameworks critical for managing the risk of fraud. The 2008 audit conducted a high level review of fraud management practices and found that around one-third of all councils did not have a robust fraud control system in place.

This audit will assess the effectiveness of fraud prevention strategies within selected councils.

This will involve examining the internal control environment, including mechanisms for preventing, detecting and responding to incidents of fraud.

The report is expected to be tabled by end of June 2012.

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Visiting Medical Officer Payments in Rural and Regional Public Hospitals

Visiting Medical Officers (VMOs) in regional and rural health services are engaged on a fee for service or sessional basis with payment reflecting each medical service provided to public patients. VMOs can also receive a ‘standard’ payment for participation in teaching, governance or on-call roster activities.

In 2009–10 public hospitals paid in excess of $130 million to VMOs.

Health services have a variety of systems in place for paying VMO claims, and previous audits have identified concerns around the rigour of internal controls relating to VMO payments. There are substantial and ongoing public interest issues in how regional and rural public hospitals manage VMO arrangements.

This audit will review the appropriateness and transparency of rural and regional health service payments to VMOs.

The report is expected to be tabled by end of May 2012.

Investment Attraction

The Department of Business and Innovation is responsible for promoting Victoria as a world class investment location. It provides investment and facilitation services to attract new international or interstate investment, and to encourage additional investment by businesses operating within the state. The principal objectives in investment attraction are to build the state’s business base and to assist local businesses to grow and increase their exports.

Initiatives include facilitation services that provide labour market information, planning advice, access to industry networks and site location, as well as ‘in-kind’ assistance such as rate relief, land or other infrastructure development, and direct cash payments.

The audit will evaluate the effectiveness of investment attraction and facilitation programs in achieving their stated objectives, and the adequacy of performance monitoring and evaluation processes to determine program effectiveness.

The report is expected to be tabled by end of June 2012.

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Students with Special Learning Needs

There are over 540 000 students in Victorian government schools. The Department of Education and Early Childhood Development (DEECD) estimates that 20 per cent of these students have difficulties learning. Many factors may contribute to the difficulties faced by these students including disability, learning difficulty, involvement with youth justice and culturally and linguistically diverse backgrounds. The Victorian government provides student welfare and support to these students with a budgeted cost of $134.1 million in 201112.

Within this group is a subset of about 20 000 students with moderate to severe disabilities. Students in this group receive individual support from DEECD through the Program for Students with a Disability (PSD).  This audit will focus on students experiencing a range of disorders and disabilities from reading and language difficulties to profound physical or cognitive impairment. This includes students accessing the PSD and students with disorders and disabilities who are not eligible for PSD funding. Students attending government primary, secondary and specialist schools will be included.

The audit will not examine issues associated with transport, issues solely attributable to cultural and linguistically diverse backgrounds or disadvantaged backgrounds, issues attributable to early childhood development services, or students with special learning needs attending post compulsory education.

The report is expected to be tabled in Parliament by the end of August 2012.

Fare Evasion on Public Transport

Fare evasion for Victoria’s public transport system has escalated over the past two financial years. Surveys estimate that fare evasion accounted for $94 million in 2009–10 and $85 million in 201011. The 201011 figure accounts for 13 per cent of the $642 million in fare revenue collected by the Transport Ticketing Authority.

Operational initiatives to minimise fare evasion are undertaken by Victoria’s public transport operators but overseen and influenced by the Department of Transport. From April 2012 Public Transport Victoria assumed the department's responsibilities covering fare evasion.

The audit will examine agencies’ effectiveness in managing public transport fare evasion and provide assurance that programs to address increased levels of fare evasion are having the intended effect.

The report is expected to be tabled by the end of August 2012.

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Carer Support Programs

The term carer describes a person who provides unpaid care to a partner, family member or friend, who has a disability, chronic health condition or mental illness. Carers can also include young people caring for parents. Australian Bureau of Statistics (ABS) data shows that in 2009 there were more than 703 000 informal carers in Victoria. In 2010, Access Economics estimated that informal carers provide $40.9 billion dollars in care services nationally.

Carers perform a vital role supporting vulnerable persons in our community. However, the care role is challenging and can affect the carer’s health and wellbeing. In addition, our reliance on carers is likely to increase as the population ages and disability associated with chronic illness increases. For example, the number of people of working age relative to those over the age of 65 will fall from 5 in 2010 to 2.7 by 2050.

Effectively supporting carers to continue in their role not only reduces pressure on public services, but also allows dependents and carers to maintain family and community relationships.

An audit of relevant programs administered by the Department of Health (DH) and the Department of Human Services (DHS) will provide assurance regarding the effectiveness of services aimed at assisting carers. Findings and recommendations will enable better support for carers and efficient and effective allocation of resources.

The audit will assess services and supports provided for, and affecting, informal and kinship carers. The audit will include the Disability Services and Children, Youth and Families divisions of DHS and the Mental Health and Aged Care units of DH. Funded community service organisations and carers will be included as stakeholders.

The report is expected to be tabled in Parliament by the end of August 2012.

Energy Efficiency in the Health Sector

The Victorian public sector uses around 1.5 per cent of Victoria’s total annual energy consumption. The largest energy users are healthcare providers. When government energy use was last measured in 2008, they accounted for around 26 per cent of public sector energy consumption. After Victoria’s water entities, healthcare providers are the second largest emitter of greenhouse gases, accounting for around 20 per cent of public sector emissions­­­.

As large energy users, health services and hospitals face increased energy use and costs. This is in part because of projected price increases and also because of increasing demand for health care. Improving energy efficiency in health services and hospitals provides an opportunity to both reduce these costs and avoid future ones, and to reduce environmental impacts.

The audit will assess whether the Department of Health and health services have been effective in improving energy efficiency in hospitals.

The report is expected to be tabled in Parliament by the end of September 2012.

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Collections Management in Cultural Agencies

The National Gallery of Victoria, Museum Victoria, State Library, Public Record Office Victoria, Arts Centre Trust and the Australian Centre for the Moving Image are custodians of important state collections acquired and developed over 150 years. These collections have heritage, cultural, educational and economic significance and were valued at around $4.9 billion at 30 June 2011. The statutory mandates of these organisations require the effective development, management, conservation and utilisation of the collections to assure accessibility for current and future generations.

Arts Victoria, a division of the Department of Premier and Cabinet is responsible for advising and supporting the Minister for the Arts on arts policy, and providing funding, support and oversight for state owned arts and cultural agencies.

The agencies receive government funding to enable them to perform their collection management roles and it is important that appropriate policies, systems and practices are in place and that Arts Victoria is providing appropriate leadership, support and oversight.

This audit will examine the collection management policies and practices of:

  • Museum Victoria
  • National Gallery of Victoria
  • Public Record Office Victoria.

Arts Victoria’s leadership, oversight and support for these three agencies together with the Australian Centre for the Moving Image, State Library of Victoria and the Victorian Arts Centre Trust will also be examined.

The report is expected to be tabled by the end of October 2012.

Effectiveness of Compliance and Enforcement Activities: Department of Primary Industries and Department of Sustainability and Environment

The Department of Primary Industries (DPI) and the Department of Sustainability and Environment (DSE) are responsible for the sustainable management of the environment and natural resources. This includes water resources and catchments, parks and other public land, forests, fisheries, agriculture, companion animals, and earth resources. Together, these departments administer 90 Acts of Parliament, with DPI responsible for 39, and DSE responsible for 51.

Environmental protection and the sustainability of natural resources are important to the overall prosperity of the state. In addition many regional Victorian communities are reliant on the sustainable economic and social contributions made from the tourism, timber and fishing industries. The strength and security of these benefits depends on the sustainable management of ecosystems and effectiveness of related regulations.

The audit will inform the Victorian community and Parliament on whether public sector entities are appropriately administering legislation. It will also provide assurance that those being regulated are compliant, and that appropriate enforcement action occurs where non-compliance is detected. In addition, the audit will provide assurance that those authorised to regulate use their powers appropriately and transparently.

This audit will examine the effectiveness and efficiency of DPI’s and DSE’s compliance monitoring and enforcement and activities.

The report is expected to be tabled by the end of November 2012.

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Consumer Participation in the Health System 

The ability of consumers to have direct input to decisions about their healthcare is a fundamental human right. This is reflected in legislation, such as the Victorian Charter of Human Rights and Responsibilities, as well as legal requirements concerning informed consent to medical intervention.

Consumer participation in health can enhance health outcomes by improving quality and safety, designing services that meet consumer needs, and providing important feedback to allow service improvement.

The audit will assess the effectiveness of consumer participation strategies in the health system, and identify areas for improvement in consumer participation, which could improve health service planning and service delivery, and ultimately, patient outcomes.

The report is expected to be tabled in Parliament by the end of November 2012.

Management of the Provincial Victoria Growth Fund

Provincial Victoria is an important contributor to Victoria’s economic prosperity and liveability. In 2008–09 regional and rural Victoria contributed $62.6 billion towards the state’s economy. The sustainable growth of regional and rural areas of Victoria is dependent upon strong economies, communities and infrastructure.

In 2005, the government introduced a $502 million plan for rural and regional Victoria called Moving Forward: Making Provincial Victoria the Best Place to Live, Work and Invest. A key component of the plan was the Provincial Victoria Growth Fund, a $100 million five-year (2005–2010) initiative, that aimed to support regional communities to drive economic and population growth, create new opportunities in business and industry, and manage the impacts of growth and change.

This audit will examine a sample of funded projects to determine whether intended project and overall fund outcomes have been achieved. The audit will also examine Regional Development Victoria’s planning and oversight of the fund, and its role in providing support to funded projects.

The report is expected to be tabled in Parliament by the end of November 2012.

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