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In 2003 the Department of Human Services established the
Office of Health Information Systems to deliver the
HealthSMART program. HealthSMART is due for
completion in June 2009. The program is large and complex,
involving health services, rural information and communication
technology (ICT) alliances and community-based health providers
across Victoria.
The program aims to replace obsolete and
unsupported applications within health care agencies, with capable,
industry standard products. It plans to introduce new systems able
to support the transformation of healthcare. At the same time,
agency ICT infrastructure will be refreshed and developed.
The audit examined: the extent of
achievement of implementation, milestones and budgeted
costs; the extent of realisation of the expected benefits as
set out in the ICT strategy; the effectiveness of overall
monitoring and review of the program; the soundness of
controls in place to assure the probity of procurement
processes.
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