Management of Unplanned Leave in Emergency Services

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Tabled: 6 March 2013

Operational staff at Ambulance Victoria (AV), the Metropolitan Fire and Emergency Services Board (MFESB) and Victoria Police (VicPol) are more likely to suffer injuries and emotional stress, and have higher rates of unplanned leave, than other public sector staff.

AV, MFESB and VicPol have each recognised the importance of managing unplanned leave. However, there are significant differences in how effectively and efficiently they are each managing the issues.

Both AV and VicPol have been generally effective and efficient in managing unplanned leave, although AV recognises the need to reduce the personal unplanned leave levels of paramedics and other operational staff.

AV and VicPol have effective management oversight, supported by sound and practical data that enables their frontline managers to manage and support staff. They are aware of the causes of unplanned leave and have either implemented, or are developing actions to address these.

However, MFESB needs to improve considerably. Compared to its peer agencies it has the poorest unplanned leave performance. MFESB's management has been aware of the causes of personal unplanned leave since 2000 but it has not adequately addressed them. There is a lack of frontline management accountability for unplanned leave, and a lack of regular data on firefighters’ unplanned leave available to managers.







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Last updated on 12/07/2016