Coordinating Public Transport

Cover of report

Tabled: 6 AUGUST 2014

Public transport services are poorly coordinated. Progress on improving public transport coordination has been slow, despite related initiatives featuring prominently in statewide strategic land use and transport plans over the past decade. Over this time, public transport has been managed as a collection of separate modes rather than as an integrated system because institutional deficiencies have not supported effective planning for, and governance of, coordination initiatives.

Public Transport Victoria’s (PTV) establishment and explicit focus on improving public transport services and coordination is a key development. By shifting its focus from modal to network planning, PTV has improved its understanding of the challenges and actions needed to improve coordination.

However, PTV needs to do more to achieve adequate coordination, including:

  • finalising its draft coordination framework—including plans for buses, trams and rural and regional public transport services
  • developing measures and reporting on indicators that reliably convey the level of intended and actual coordination across public transport modes
  • strengthening its monitoring processes around the measurement of on-time running of train and bus coordination outcomes
  • better incorporating performance incentives within franchise agreements to achieve coordination improvements.

There is also a need for the Department of Transport, Planning and Local Infrastructure to develop clearly defined statewide coordination objectives, performance measures and governance arrangements to monitor achievement of coordination outcomes.

Ongoing delays in addressing existing barriers to coordination will impede the achievement of related transport system objectives.





VAGO Icon Download

Access the Report

Full report as HTML

Full report as PDF Adobe PDF (2.6 MB)

PDF of presentation


Audit Team

Steven Vlahos
Sector Director
Rocco Rottura
Team Leader
Rosy Andaloro
Simone Meyer
Dallas Mischkulnig
Engagement Quality Control Reviewer





Last updated on 31/08/2016