Palliative care aims to improve the quality of
life of people with terminal illnesses by managing pain and
distressing symptoms. With the population ageing and the need
for palliative care on the rise, health services face increasing
pressure to manage the often complex needs of patients, their
carers and families, often in home settings.
This audit assessed whether Victorians with a
terminal illness have access to high‑quality palliative care that
is timely, coordinated, and responsive to their needs and wishes.
The audit examined the policies and procedures of the Department of
Health & Human Services (DHHS) and four health
The audit found that DHHS has set a clear and
ambitious agenda for the palliative care sector but there is room
for improvement. In recent years access to services has improved.
However some metropolitan community-based services are struggling
to cope with demand.
Greater focus is also needed on supporting
carers and families. While there have been improvements in areas
such as after-hours support for carers and families, further work
is needed to ensure carers and families can access support at
critical times. In particular, respite provision and access to
psychosocial support remain major priorities.
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Engagement Quality Control
Last updated on 11/20/2015