Measuring and Reporting on Service Delivery

Each year, as part of the budget process, departments set output performance measures and targets to monitor how well they are delivering public goods and services.  

Our dashboard brings together the publicly reported results for departments’ output performance measures from 2008–09 to 2020–21, as publicly reported in the budget papers and agency annual reports. 

This dashboard allows you to compare departments’ performance against each other, and drill down to examine performance trends for individual measures over time. You can also export raw data on output performance measures, so you can conduct your own analysis.

The dashboard is part of our work for the performance audit Measuring and reporting on service delivery, which tabled 26 May 2021.