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Audits in progress

Audits in progress

Access to Public Sector Information
Bullying and Harassment in Victoria’s Public Health Sector
Delivering Services to Citizens and Consumers via Devices of Personal Choice – Phase 2
Department of Education and Training Strategic Planning
Financial systems controls report
Realising the Benefits of Smart Meters
Regional Growth Fund: Outcomes and Learnings

Realising the Benefits of Smart Meters

In early 2006 the Victorian Government approved the Advanced Metering Infrastructure (AMI) program that aimed to replace electrical metering infrastructure in all Victorian residential and small business premises' with digital meters known as smart meters.

VAGO’s 2009 report Towards a ‘Smart Grid’—the rollout of the Advanced Metering Infrastructure found that there was a risk of an inequitable transfer of economic benefits to industry, rather than consumers. Following this and other government reviews of the smart meter program, major changes were made to the program to ensure consumers receive the benefits and to continue with an improved rollout, which made delivery of consumer benefits the top priority.

Between 2009 to 2014, Victoria’s electricity distribution businesses have installed roughly 2.8 million smart meters at an estimated cost of $2 billion. As the smart meter rollout is effectively complete, it is timely to undertake the audit to assess the extent to which deficiencies in the AMI program have been addressed, and whether benefits for consumers are being realised.

The audit will assess whether the Department of State Development, Business and Innovation:

The report is expected to be tabled in September 2015.

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Regional Growth Fund: Outcomes and Learnings

Approximately 1.46 million people, or a quarter of the Victorian population, reside outside metropolitan Melbourne. In 201213 the regions accounted for $64.7 billion or 19 per cent of the Victorian economy. Successive governments have concentrated efforts on fostering growth in regional areas and meeting the challenges of a growing metropolitan population. Multiple programs have focused on regional development and projects have been implemented to drive growth and sustainability in regional Victoria. Initiatives in the past have included the Regional Infrastructure Development Fund (RIDF) and the Provincial Victoria Growth Fund (PVGF).

The RGF was a $1 billion eight year initiative to be delivered by Regional Development Victoria (RDV) started in 2011. The stated long-term goals of the Regional Growth Fund (RGF) included ‘developing a prosperous and thriving regional Victoria with more important opportunities for regional Victorians’ and ‘improving the quality of life for regional Victorians’. After four years of operations the RGF will close in June 2015 and will be replaced by the $500 million Regional Jobs and Infrastructure Fund (RJIF).

VAGO's 2012 report Management of Provincial Victoria Growth Fund found areas of improvement in the management of the PVGF and recommended the department apply lessons learnt from the audit to the RGF. The audit will assess the effectiveness, efficiency and economy of the RGF and achievement of the intended outcomes. The audit will also examine implementation of previous VAGO recommendations and whether the lessons learnt from the RGF are being applied to planning and implementation of the RJIF.

The report is expected to be tabled in September 2015.

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Department of Education and Training: Strategic Planning

Sound planning is a key part of effective governance and management, enabling agencies to define objectives and identify how they will achieve these. Strategic planning is a key part of public sector activity, typically involving setting long-term goals or outcomes and developing long-term plans—greater than three years—to achieve them .

As the recipient of 29.5 per cent of the state’s budget, it is essential that the Department of Education and Training (DET) make well informed planning decisions that ultimately achieve value for money. DET has developed a four-year strategic plan that intends to outline how the department will achieve its 10-year goal of making Victoria a world leader in learning and development. Ten-year outcomes, and four-year priorities and strategies have also been developed to enable the achievement of the goal.

The audit objective is to examine how effectively DET plans to achieve its objectives. The audit will assess DET’s high-level strategic planning, including the evidence base used and how performance against strategic plans is understood and acted on.

The report is expected to be tabled in October 2015 .

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Access to Public Sector Information

Public sector information is recognised as one of government’s most valuable assets due to its ability to drive innovation, contribute to community outcomes and facilitate economic development.

In response to the 2009 Parliamentary inquiry into Improving Access to Victorian Public Sector Information and Data, the government established Victoria’s Information Management Framework.

In doing so, it noted that the ‘Victorian Government has recognised the need to improve and better coordinate its information management practices' and 'government can only operate efficiently and effectively when staff and citizens have access to the right information’.

The audit will assess whether selected agencies are effectively facilitating access to public sector information.

The report is expected to be tabled in October 2015.

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Delivering Services to Citizens and Consumers via Devices of Personal Choice – Phase 2

The rapid growth of digital device usage in the broader community is challenging the public sector's ability to effectively engage with citizens, deliver services, and provide information appropriately. This report will provide assurance regarding the ability of public sector agencies to monitor and analyse service delivery performance and public utilisation of government services via digital devices.

This audit will examine in detail the agency approaches to determine which services will be delivered online via digital devices and the ongoing monitoring of the effectiveness and public utilisation of digital services.

The report is expected to be tabled in October 2015.

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Financial systems controls report

The annual financial systems controls report summarises the results of the previous cycle of financial audits in addition to the results of examination of selected areas of focus. Work performed in relation to the selected areas of focus will cover both financial and operational ICT systems and processes implemented by agencies. The areas of focus to be examined in the 201516 report are identity and access management and software licensing.

The report is expected to table in October 2015.

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Bullying and Harassment in the Health Sector

Workplace bullying and harassment are perpetrated by workers and managers and affect mental and physical health and wellbeing. They can result in absenteeism, reduced productivity and healthcare workers leaving the profession. They also have the potential to create risks for patient safety. Studies show that bullying in the health sector is generally associated with the social organisation of work, including issues of hierarchy, resourcing and leadership, and is often not reported out of fear of retribution.

This audit will determine whether public health services are effectively managing the risk of bullying and harassment in the workplace.

The report is expected to be tabled in December 2015.

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