Audit summary

The Melbourne Wholesale Fruit and Vegetable Market incorporating the National Flower Centre is an important part of the state’s economic infrastructure, with an annual turnover in excess of $1.6 billion.

The market is being relocated from its current site in Footscray Road to a new site in Epping. The intention is to establish the new market within a modern, innovative and efficient fresh produce trading and distribution precinct. This is one of the largest infrastructure projects undertaken in Victoria in recent years.

Melbourne Markets Redevelopment

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The audit evaluated whether the redevelopment of the Melbourne Wholesale Fruit and Vegetable Market was effectively planned, procured and managed. It examined the initiation, planning and management of the redevelopment, the procurement planning and management and the project delivery to the end of 2011.

Allocation of Electronic Gaming Machine Entitlements

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This audit determined whether the financial outcomes from the allocation of electronic gaming machine entitlements represented best value for money, and whether the allocation process was managed in an effective and efficient manner.

Managing complaints against Ticket Inspectors

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The Public Transport Ombudsman scheme provides a dispute resolution service for users of public transport services who have complaints about ticketing, infrastructure, service delivery, staff and authorised officers. This audit examined whether the scheme’s governance and institutional arrangements for managing complaints against authorised officers were effective and efficient.

Government Advertising

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This audit analyses the changes in government practices in light of the increased coordination of state-sponsored promotional activity. It examines current practices and eight selected campaigns, and assesses them against the government’s own criteria for ensuring probity around such activities.