Claims management by the Victorian WorkCover Authority

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The objective of this audit was to assess the effectiveness and efficiency of claims management by the Victorian Workcover Authority (VWA). The audit examined the policies, procedures and activities of VWA and its six agents, with a particular emphasis on the arrangements for managing high risk claims. It did not examine self-insurers.

Management of school funds

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This audit assessed whether government schools were managing their funds appropriately, as well as the adequacy of the Department of Education and Early Childhood Development’s (DEECD) role in supporting and monitoring schools’ funds management. The audit also examined whether using school cooperatives to borrow funds was consistent with legislation and whether this function is being adequately managed and disclosed by schools.

Managing complaints against Ticket Inspectors

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The Public Transport Ombudsman scheme provides a dispute resolution service for users of public transport services who have complaints about ticketing, infrastructure, service delivery, staff and authorised officers. This audit examined whether the scheme’s governance and institutional arrangements for managing complaints against authorised officers were effective and efficient.

Delivering HealthSMART -Victoria's whole-of-health ICT strategy

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The audit examined: the extent of achievement of implementation, milestones and budgeted costs, the extent of realisation of the expected benefits as set out in the ICT strategy, the effectiveness of overall monitoring and review of the program, the soundness of controls in place to assure the probity of procurement processes.

Planning for Water Infrastructure in Victoria

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This report examined how well the Department of Sustainability and Environment had selected, prioritised and monitored water infrastructure projects included within state-wide and regional strategies. These strategies included the white paper, Securing our Water Future Together, the Central Region sustainable water strategy and the $4.9 billion Victorian water plan.