This section summarises our key findings. The numbered sections detail our complete findings, including supporting evidence.
When reaching our conclusions, we consulted with the audited agencies and considered their views. The agencies’ full responses are in Appendix A.
We made 5 recommendations to departments to address 2 issues. The relevant agencies have accepted our recommendations in full or in principle.
Download a PDF copy of Appendix H: Discontinued performance measures.
Download a PDF copy of Appendix G: New performance measures by department, by attribute.
Download a PDF copy of Appendix F: Departmental output changes.
Download a PDF copy of Appendix E: Departmental objective changes.
Download a PDF copy of Appendix D: How VAGO assessed departmental measures.