Our recommendations
We made 3 recommendations to address 2 issues. The relevant agencies have accepted the recommendations in full.
We made 3 recommendations to address 2 issues. The relevant agencies have accepted the recommendations in full.
The impact of the initiatives on road congestion is uncertain. However, the department is significantly improving its data capability, which will allow it to better inform interventions and assess performance.
When congestion initiatives are poorly planned it is more difficult to deliver and assess their benefits.
The department did not design strategic objectives for the signals program. This had consequences for setting priorities and measuring outcomes.
Similarly, the lack of a benefits management plan for the Hoddle project compromised the authority's ability to assess project benefits.
Road congestion is a complex and persistent challenge with both social and technical solutions. Interrupted traffic flow affects the economy, businesses, and people’s daily lives.