The impact of the initiatives on road congestion is uncertain. However, the department is significantly improving its data capability, which will allow it to better inform interventions and assess performance.
When congestion initiatives are poorly planned it is more difficult to deliver and assess their benefits.
The department did not design strategic objectives for the signals program. This had consequences for setting priorities and measuring outcomes.
Similarly, the lack of a benefits management plan for the Hoddle project compromised the authority's ability to assess project benefits.
Road congestion is a complex and persistent challenge with both social and technical solutions. Interrupted traffic flow affects the economy, businesses, and people’s daily lives.
This section summarises our key findings. The chapters detail our complete findings, including supporting evidence.
When reaching our conclusions, we consulted with the audited agencies and considered their views. The agencies’ full responses are in Appendix A.
An effective arterial road network:
We made 7 recommendations to address 2 issues. The relevant agencies have accepted our recommendations in full or in principle.
Download a PDF copy of Appendix C: Audit scope and method.
Download a PDF copy of Appendix B: Abbreviations, acronyms and glossary.
Download a PDF copy of Appendix A: Submissions and comments.
All departments have processes for investigating and reporting fraud and corruption incidents when they have been alerted to them by individuals.
Most departments test their procurement data to look for procurement and financial errors. However, only 2 departments use data analytics tests that specifically focus on proactively detecting fraud and corruption risks.
All departments have controls to prevent, detect and investigate fraud and corruption during the procurement process. Examples of these controls include running fraud and corruption training for new employees and having internal processes to report procurement and integrity matters to senior management.
However, departments are at different stages in making sure their controls work as they intended them to. In particular, not all departments make sure that: