VBA does not consistently monitor its progress and risks for each target and recommendation. This means its board does not: 

• have a full picture of all the changes VBA needs to make
• know if VBA is on track to make these changes. 

VBA recently developed a framework to track progress against its 2022–27 strategic plan, which includes some targets and recommendations. But it is not clear if or how VBA will use this framework to monitor and report on all of them.

VBA is committed to improving its performance. It has completed 5 recommendations from the 3 reviews and has started addressing 31. But the scale of improvements it still needs to make is significant. 

VBA’s overall progress

The Victorian Government set up VBA to regulate the building and plumbing industries. 

Since April 2021, 3 reviews, including one that covered the whole building sector, have made 48 recommendations on how VBA could improve its performance. 

This section summarises our key findings. Sections 2 and 3 detail our complete findings, including supporting evidence. 

When reaching our conclusions, we consulted with the audited agencies and considered their views. The agencies’ full responses are in Appendix A. 

We made one recommendation to address one key issue. The Victorian Building Authority has accepted this recommendation in principle. 

Download a PDF copy of Appendix G: Agency responses to assurance review.

Download a PDF copy of Appendix F: The Committee of Sponsoring Organizations of the Treadway Commission’s Internal Control – Integrated Framework (COSO framework).

Click the link below to download a PDF copy of Appendix E. Between-year trends of departmental completion times.

Download a PDF copy of Appendix D: Engagements and agencies in this review.