Appendix A. Audit Act 1994 section 16—submissions and comments
Introduction
In accordance with section 16(3) of the Audit Act 1994, a copy of this report, or part of this report, was provided to:
4 Doing ICT projects better
At a glance
Background
The purpose of this Part is to restate some practices that may assist in the delivery of successful information and communications technology (ICT) projects by public sector agencies and entities.
Conclusion
The challenges faced by agencies included in this audit are not unique. There is opportunity to learn from the experience of other similarly situated agencies, as well as better practice documentation, in an attempt to plan and implement effective ICT projects.
3 Governance and benefits realisation
At a glance
Background
Appropriate governance arrangements play an important role in the effective implementation of ICT projects and their ability to deliver intended benefits.
Conclusion
By themselves, the defined governance arrangements in the six examined ICT projects could not guarantee successful implementation. The involvement of senior management in actively engaging with the vendor, particularly when there are vendor performance concerns, is critical to project implementation.
2 Project cost and time
At a glance
Background
VAGO's 2015 audit Digital Dashboard: Status Review of ICT Projects and Initiatives – Phase 1 found that nearly 35 per cent of Victorian Government information and communications technology (ICT) projects went over budget, while some 50 per cent were completed after their initially planned completion dates.
1 Background
1.1 Introduction
Information and communications technology (ICT) has become integral to how governments manage information and deliver services. This steadily increasing reliance on ICT is reflected in the Victorian Government's significant $3 billion annual ICT investment across the public sector, as reported by VAGO in its April 2015 report Digital Dashboard: Status Review of ICT Projects and Initiatives – Phase 1
Auditor-General's comments
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Dr Peter Frost Acting Auditor-General |
Audit team Karen Phillips—Engagement Leader Elsie Alcordo—Team Leader Kate Day—Senior Analyst Engagement Quality Control Reviewer Tony Brown |
Digital Dashboard: Status Review of ICT Projects and Initiatives – Phase 2: Message
Ordered to be published
VICTORIAN GOVERNMENT PRINTER March 2016
PP No 146, Session 2014–16
The Hon. Bruce Atkinson MLC
President
Legislative Council
Parliament House
Melbourne
President
Legislative Council
Parliament House
Melbourne
The Hon. Telmo Languiller MP
Speaker
Legislative Assembly
Parliament House
Melbourne
Speaker
Legislative Assembly
Parliament House
Melbourne
Dear Presiding Officers
Digital Dashboard: Status Review of ICT Projects and Initiatives – Phase 2
Body
This audit examined whether Victorian public sector agencies and entities are appropriately planning, managing and implementing selected ICT projects in terms of cost, time, benefits realisation and governance.
Appendix C. Audit Act 1994 section 16—submissions and comments
Introduction
In accordance with section 16(3) of the Audit Act 1994, a copy of this report, or part of this report, was provided to the Department of Premier & Cabinet, the Department of Treasury & Finance, the Department of Health & Human Services, the Department of Environment, Land, Water & Planning, the Department of Justice & Regulation, the State Revenue Office and the Public Record Office Victoria.
Appendix B. Agency information management assessment criteria
Information is recognised as a valuable asset: