The Public Transport Ombudsman scheme provides a dispute resolution service for users of public transport services who have complaints about ticketing, infrastructure, service delivery, staff and authorised officers. This audit examined whether the scheme’s governance and institutional arrangements for managing complaints against authorised officers were effective and efficient.

This audit analyses the changes in government practices in light of the increased coordination of state-sponsored promotional activity. It examines current practices and eight selected campaigns, and assesses them against the government’s own criteria for ensuring probity around such activities.

In this audit assessed whether Victoria Police is adequately planning for a workforce capable of achieving the outcomes established by the government’s Growing Victoria Together policy, particularly in relation to the need to improve public safety.

The objective of this audit was to determine if the 2004 franchising agreements for the metropolitan train and tram system represented value for money.

This audit examines OHS practices in local government.

This report examines strategic workforce planning in the Victorian Public Service

This paper exhorts public sector agencies to re-examine and improve their current performance measurement and reporting practices. The paper pays particular attention to measuring and reporting.

This audit examined the efficiency and effectiveness of internal budgeting processes and practices within the Department of Education and Training and the Department of Infrastructure

Following a review of timber resources in 2001, the Government identified that if logging in State forests is to be sustainable, current harvesting rates must be reduced by about one-third on a Statewide basis. This audit examined the Voluntary Licence Reduction Program, the Worker Assistance Program and the Contractor Assistance Program.

The aim of this audit was to: investigate the progress made in implementing performance management and reporting, and assess the accuracy of public reporting of performance information, and comment on the relevance, appropriateness and fair presentation of published indicators, in a selected area of public sector activity.