Implementation of the Government Risk Management Framework: Message
Ordered to be printed
VICTORIAN GOVERNMENT PRINTER October 2013
PP No 271, Session 2010–13
Implementation of the Government Risk Management Framework
Body
This audit reported on the progress of the implementation of the Government Risk Management Framework.
Appendix A. Audit Act 1994 section 16—submissions and comments
In accordance with section 16(3) of the Audit Act 1994 a copy of this report was provided to the Department of Human Services, the Department of Justice and Victoria Police.
The submissions and comments provided are not subject to audit nor the evidentiary standards required to reach an audit conclusion. Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.
Response provided by:
4 Effectively controlling usage and expenditure
At a glance
Background
The audit examined how well the three audited agencies managed their telecommunications usage and expenditure.
Conclusion
Inconsistent expenditure controls, coupled with inadequate attention to enforcing personal usage policies, reducing waste from redundant services, and leveraging best value from whole‑of‑government agreements indicate significant untapped savings potential exists.
3 Establishing sound governance
At a glance
Background
Sound governance of telecommunications usage and expenditure is essential to effectively minimise waste and leverage organisation-wide savings opportunities.
Conclusion
While the agencies examined have largely adequate guidance on telecommunications usage, none have established consistent organisation-wide controls or oversight to effectively mitigate the risk of overcharging and waste.
2 Expenditure trends and key cost drivers
At a glance
Background
Sound analysis of telecommunications expenditure provides important insights into the actions required to minimise waste and optimise value for money.
1 Background
1.1 Introduction
1.1.1 Statewide telecommunications arrangements
Telecommunications services, particularly fixed voice and mobile phones, are essential to support the delivery of government services.
In 2004, the state executed contracts for the Telecommunications Purchasing and Management Strategy (TPAMS), comprising:
Auditor-General's comments
 Auditor-General |
Audit team Steven Vlahos—Sector Director Verena Juebner—Team Leader Fei Wang—Senior Manager Simone Meyer—Analyst Dallas Mischkulnig—Engagement Quality Control Reviewer |
Managing Telecommunications Usage and Expenditure: Message
Ordered to be printed
VICTORIAN GOVERNMENT PRINTER September 2013
PP No 264, Session 2010–13
Managing Telecommunications Usage and Expenditure
Body
This audit examines the management of telecommunications usage and expenditure in the following agencies; the Department of Justice, Human Services, and Victoria Police.