We have developed four data dashboards, which are interactive visualisation tools summarising the financial statement data for all Victorian public hospitals in financial year 2017-2018. They have been grouped into the following cohorts:
We have developed four data dashboards, which are interactive visualisation tools summarising the financial statement data for all Victorian public hospitals in financial year 2017-2018. They have been grouped into the following cohorts:
We have developed four data dashboards, which are interactive visualisation tools summarising the financial statement data for all Victorian public hospitals in financial year 2017-2018. They have been grouped into the following cohorts:
The PGSI is the standardised measure of at-risk behaviour in problem gambling. The PGSI quiz asks participants to self-assess their gambling behaviour over the past 12 months by scoring themselves against nine questions.
|
If the PGSI score is … |
We used the following set of measurements within the COS data:
The clients' response to these questions can be one of five categories, as shown in Figure D1.
FIGURE D1: COS measurement of client's mental health situation
| Who we audited | What we assessed | What the audit cost |
|---|---|---|
|
Victorian Responsible Gambling Foundation |
We assessed whether the Foundation has: |
| Acronyms | |
|---|---|
| CALD | culturally and linguistically diverse |
| COS | client outcome survey |
| DJCS | Department of Justice and Community Safety |
| KPI | key performance indicator |
| PGSI | Problem Gambling Severity Ind |
We have consulted with the Foundation and the Departments of Families, Fairness and Housing, Health and Justice and Community Safety, and we considered their views when reaching our audit conclusions. As required by the Audit Act 1994, we gave a draft copy of this report, or relevant extracts, to these agencies and asked for their submissions and comments.
Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.
While Gambler's Help providers know that they have helped some individuals, the Foundation does not know whether its treatment services are effective overall. This is because it does not have an outcome-based framework to monitor service performance.
Although the Foundation collects extensive service data, it has not used this strategically to determine whether services are meeting client needs or improving access.
The Foundation has developed a range of programs and pilot initiatives that aim to prevent gambling harm. However, the Foundation does not know if it is preventing gambling harm, as its program evaluations focus on outputs rather than on outcomes and impacts. This makes it difficult for the Foundation to understand what makes a program effective and to identify which pilot initiatives to scale up.
In addition, the Foundation does not have an overarching prevention strategy to guide its work and measure its impact.