1 Audit context
1.1 Provision of ICT
ICT shapes service delivery and workforce productivity in the modern public service, underpinning the work of every public sector employee. It includes:
Audit overview
Information and communications technology (ICT) shapes service delivery and workforce productivity in the modern public service. The public and private sectors often outsource ICT services in various configurations, to reduce costs and better manage risks.
In July 2008, the Victorian Government created Cenitex, a state-owned enterprise responsible for delivering defined customer ICT services to its departments and agencies.
The government envisaged that a single ICT shared service provider would:
Acronyms and Abbreviations
Acronyms
| CBD | central business district |
| CIO | chief information officer |
| DHHS | Department of Health and Human Services |
| DJCS | Department of Justice and Community Safety |
| DPC | Department of Premier and Cabinet |
| DTF | Department of Treasury and Finance |
| ICT | information and co |
Transmittal Letter
Independent assurance report to Parliament
Ordered to be published
VICTORIAN GOVERNMENT PRINTER October 2019
PP No 68, Session 2018–19
The Hon Shaun Leane MLC
President
Legislative Council
Parliament House
Melbourne
President
Legislative Council
Parliament House
Melbourne
The Hon Colin Brooks MP
Speaker
Legislative Assembly
Parliament House
Melbourne
Speaker
Legislative Assembly
Parliament House
Melbourne
Dear Presiding Officers
Collecting State-based Tax Revenue
Body
This audit examined if the Department of Treasury and Finance and the State Revenue Office are optimising how they collect state-based tax revenue.
Transmittal to Parliament
The Victorian Auditor-General’s Annual Plan 2019–20 was prepared pursuant to the requirements of section 7A of the Audit Act 1994, and tabled in the Victorian Parliament on 27 June 2019.
Major Infrastructure Program Delivery Capability
Body
This audit assessed if relevant public sector agencies are strategically planning the material and human resources needed to deliver Victoria’s major infrastructure projects.
Contractors and Consultants in the Victorian Public Service: Spending
Body
This audit assessed if departments accurately record, properly monitor and transparently report their spending on contractors and consultants.
Personnel Security: Due Diligence over Public Service Employees
Body
In this audit, we examined personnel security measures at all eight government departments, and the Victorian Public Service Commission. We specifically assessed agencies’ employment screening practices and how they are managing conflict of interest risks during recruitment.
Performance audit work program 2019–2022
Central Agencies and Whole of Government |
Education |