V/Line Passenger Services

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This audit examines V/Line's performance and whether it is managing current and future challenges. We also examine Public Transport Victoria’s and Department of Economic Development, Jobs, Transport and Resources roles in overseeing and monitoring V/Line’s operational performance and the Department of Treasury and Finance's role in monitoring V/Line’s financial performance.

Local Government Assets: Asset Management and Compliance

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At 30 June 2018, the 79 Victorian councils controlled $102.1 billion in assets and infrastructure, including land, roads, buildings, drains, footpaths and bridges. Our previous audits of councils' asset management practices over the past 15 years have identified persistent weaknesses in their asset management. Councils require accurate asset information to comply with state and federal disaster response programs—if their asset management programs are noncompliant, they risk being unable to access funding.

Safety and Cost Effectiveness of Private Prisons

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In this audit, we assessed whether Victoria’s private prisons are safe and cost-effective. In Victoria, there are two privately operated full-service prisons in Victoria—Port Phillip Prison and Fulham Correctional Centre—which currently manage approximately 28 per cent of Victoria’s prison population. Corrections Victoria—part of the Department of Justice and Regulation—oversees the private operators and monitors their performance and compliance with the contracts as well as relevant legislation, standards and regulations. We used our follow-the-dollar powers under section 15(2) of the Audit Act 1994.

Compliance with the Asset Management Accountability Framework

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Victoria's roads, railways, schools, prisons and hospitals are part of the $265 billion of non-financial assets that government departments and agencies manage. Managing these assets well is important because they support the delivery of services that affect all Victorians. Despite this, many of our audits show that asset management is often neglected or poorly done, with more focus on building or buying new assets than on managing them strategically to get the best value from them.

Sexual Harassment in the Victorian Public Service

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Sexual harassment is harmful, unlawful and, in some instances, a criminal offence. Its impact on individuals and organisations can be significant.

We examined whether the Victorian public service provides workplaces that are free from sexual harassment. We looked at whether all eight departments effectively prevent, report and respond to sexual harassment.

Cenitex: Meeting Customer Needs for ICT Shared Services

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Information and communications technology (ICT) shapes service delivery and workforce productivity in the modern public service.

In July 2008, the Victorian government created Cenitex, a state-owned enterprise responsible for delivering defined customer ICT services to its departments and agencies.

We examined whether Cenitex’s performance meets customer needs, expectations and service levels targets for service availability and ICT support; and if it is effectively identifying and managing current and future challenges.

The Victorian Government ICT Dashboard

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In March 2016 the Department of Premier and Cabinet launched the Victorian Government ICT Dashboard for public sector ICT projects valued at more than $1 million. In this audit we examined whether transparency in government ICT investments has improved since the development of the ICT Dashboard.