Appendix D. Control charts

A control chart is a graph of data over time that can be used to identify performance improvements and deteriorations in health services over time. Control charts are useful if you have more than 15 data points and want more insights into your data.

As Figure D1 shows, a control chart consists of:

3. Producing and using information to identify and reduce risks

Conclusion

VAHI is yet to fully meet its intended functions, set by the Minister for Health, to provide accessible and meaningful information to inform improvements and increase accountability across the health system. VAHI has made some improvements, such as reducing reporting overlap, using more statistical techniques to show outliers and continuing to build its workforce capability.

1. Audit context

Clinical governance is central to delivering quality and safe healthcare. The 2016 Targeting Zero review found that DHHS could not assure Victorians that the health system was safe and providing high-quality care. It recommended 179 actions to improve clinical governance across the state.

Clinical Governance: Department of Health

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This audit assessed if the Department of Health has improved clinical governance, following the Targeting Zero report, to reasonably assure Victorians that public health services deliver quality and safe care.