Victorian Auditor-General's Office

2 Improving performance measurement and reporting

At a glance

Background

If properly applied, Victoria's updated performance measurement and reporting requirements will represent better practice.

In this Part we assess the Department of Health's (DH), the Department of Transport, Planning and Local Infrastructure's (DTPLI) and the Department of Premier and Cabinet's (DPC) progress in measuring and communicating performance and their strategies to address the medium- to long-term risks of worsening performance.

1 Background

1.1 Introduction

An effective system of performance measurement and reporting is critical if government is to achieve its policy goals in a way that is transparent and accountable.

In Victoria, the performance measurement and reporting system aims to:

Public Sector Performance Measurement and Reporting

Body
The audit examined the effectiveness of selected departments in applying the government’s performance measurement and reporting system and of the Department of Treasury and Finance’s oversight of the system.

Appendix F. Audit Act 1994 section 16—submissions and comments

Introduction

In accordance with section 16(3) of the Audit Act 1994, a copy of this report, or part of this report, was provided t the 11 audited agencies.

The submissions and comments provided are not subject to audit nor the evidentiary standards required to reach an audit conclusion. Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.

Responses were received as follows:

Appendix B. Comparison of emergency services ICT systems

The Emergency Services Telecommunications Authority (ESTA) and Victorian emergency services organisations (ESO) use a variety of information and communications technology (ICT) systems and services to exchange operational information.

Figure B1 provides an overview of each of the main systems and services and their key characteristics. This Appendix does not include ESTA's Computer Aided Dispatch (CAD) system.

Figure B1

Overview of emergency services ICT systems

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