What we found

This section summarises our key findings. The numbered sections detail our complete findings, including supporting evidence.

When reaching our conclusions, we consulted with the audited agencies and considered their views. The agencies’ full responses are in Appendix A.

The Orange Door: Follow-up

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In this review we examined if the Department of Families, Fairness and Housing implemented the action plan it developed in response to the 9 recommendations of our 2020 audit report Managing Support and Safety Hubs.