Download a PDF copy of Appendix A: Submissions and comments.

We made one recommendation to address our findings. All audited agencies have accepted the recommendation.

What we examined

For this review we had a single line of inquiry: 

1. Do agencies meet the requirements of the Data Quality Information Management Framework standard (Data Quality Standard)?

To answer this question, we examined:

Download a PDF copy of Appendix C: Audit scope and method.

Download a PDF copy of Appendix B: Abbreviations, acronyms and glossary.

Download a PDF copy of Appendix A: Submissions and comments.

Transport bodies, PTOs and Big Build contractors have coordinated and managed planned disruptions to the Victorian public transport network to minimise the impact on passengers. They have scheduled most planned disruptions outside peak times, and PTOs have coordinated asset maintenance and other infrastructure-related projects with Big Build–related network occupations. 

The department has not always effectively responded to unplanned disruptions and emergencies impacting public transport. While the department has minimised the impacts through effective contractual requirements with PTOs, it has not always met its support obligations under the Sub-Plan.

Covered in this section:

The SEMP and Sub-Plan outline the roles of the department and PTOs in managing unplanned disruptions and emergencies affecting Victoria's public transport network. The department fulfils its role through its internal arrangements and contracts with PTOs. The department, VicTrack and PTOs have emergency management arrangements that are consistent with the Sub-Plan. For PTOs, these arrangements also comply with their contractual requirements.

We made one recommendation to address our findings. The Department of Transport and Planning has accepted this recommendation.