1. Audit context

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More passengers travel on metropolitan trains than any other type of public transport in Melbourne. Before the COVID-19 pandemic, the network carried 4.7 million passengers each week.

For these trains to run safely and as scheduled, the infrastructure and technology assets that support them need to be maintained and periodically renewed.

Under a franchise agreement with the Department of Transport and Planning, private rail operator Metro plans and delivers maintenance and renewal works across the network.

What we found and recommend

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We consulted with the audited agencies and considered their views when reaching our conclusions. The agencies’ full responses are in Appendix A.

Fair Presentation of Service Delivery Performance 2023

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We examined whether the public sector fairly presents its service delivery performance information.

Assuring the Integrity of the Victorian Government’s Procurement Activities

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This audit examined if departments use suitable controls to prevent, detect and investigate fraud and corruption when procuring goods and services.

Metro Tunnel Project: Phase 3 – Systems Integration, Testing and Commissioning

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This audit examined if the Metro Tunnel Project’s systems integration, testing and commissioning activities are proceeding as planned.

Effectiveness of Arterial Road Congestion Initiatives

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This audit assessed the effectiveness of arterial road congestion initiatives in managing traffic congestion.

Managing Disruptions Affecting Victoria's Public Transport Network

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In this audit we examined if transport bodies and public transport operators are minimising the impact of disruptions affecting passengers on Victoria’s public transport network.

Effectiveness of Rail Freight Support Programs

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This audit assessed if programs to encourage more freight on rail have been effective.

Managing State-significant Risks

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This audit examined if agencies are working collaboratively to identify and manage state-significant risks and if the Department of Treasury and Finance provides confidence to the Assistant Treasurer and Treasurer on how well agencies manage them.

Building a Capable and High-performing Public Service Workforce

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This audit examined whether public service bodies have policies, guidance materials and practices in place throughout the employee lifecycle to build a capable and high-performing workforce.

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