Improving bus services

Why this is important

Buses are a relatively low-cost travel option that carry over 135 million passengers each year. Over 80 per cent of people in urban areas live within walking distance of a bus stop. Over 400 bus routes operate in metropolitan Melbourne and more than 50 regional towns and cities have a local bus network.

Released in 2021, Victoria's Bus Plan is the government's long-term strategy to improve the bus network. It has 6 priority actions to improve user experience and a pipeline of projects to be delivered up to 2030.

The Bus Plan commits to a productive, environmentally sustainable bus network. It aims to increase the number of people choosing to take the bus by delivering simple, safe, reliable and comfortable journeys.

In November 2024, the Victorian Government released Victoria's Zero Emission Bus Transition Plan, which supports the Bus Plan's objective to reduce emissions. The Department of Transport and Planning has also recently implemented new bus routes, route changes and timetable updates.  

This engagement will examine the performance of Victoria's bus services, including if the Bus Plan is on track to achieve its intended objectives and targets.

What we plan to examine

We plan to examine if the Bus Plan is on track to deliver its intended benefits.

Who we plan to examine

Department of Transport and Planning

A selection of bus operators