Service delivery performance 2025

Why this is important

The Department of Treasury and Finance delivers Budget Paper 3: Service Delivery and department performance statements in May each year.

This budget paper outlines the Victorian Government’s priorities for the goods and services (outputs) it will provide to Victorians. The department performance statements set the expectations for service delivery by specifying performance measures and targets that departments intend to meet. 

Our previous reviews have focused on the extent to which the measures selected and reported by departments are relevant, reliable and prepared in line with the Department of Treasury and Finance's Resource Management Framework. 

In this review, we will assess the performance of departments' service delivery. This will focus on departmental outputs and the extent to which they have met targets over time. 

What we plan to examine

We plan to examine the performance of departments' service delivery. 

Who we plan to examine

All departments