ICT Disaster Recovery Planning

Tabled: 29 November 2017


In this report, there were some errors:

  • On page 13, the proportion of obsolete critical systems reported was calculated incorrectly.
  • In Figures 2D, 3D, 4D and 5D, the total number of systems with full redundancy between data centres was incorrect, and the note below each of these Figures referred to 20 of the 25 critical systems, but should have said 19 of 25.

These errors did not impact the substantive findings, conclusions or recommendations in this report. The PDF and HTML files available here have been corrected.

Information and communications technology (ICT) systems are critical for the operations of government agencies. Agencies depend on them to deliver public services, efficiently and effectively manage operations and fulfil statutory obligations. To make sure their systems remain available and continue to operate reliably, agencies must be able to recover and restore them in the event of a disruption.

In this audit, we examined whether the disaster recovery processes of government departments and Victoria Police are likely to be effective in the event of a disruption. We audited the Department of Economic Development, Jobs, Transport and Resources (DEDJTR), the Department of Environment, Land, Water and Planning (DELWP), the Department of Health and Human Services (DHHS) and the Department of Justice and Regulation (DJR).