Victorian Auditor-General's Office

1 Background

1.1 Introduction

When planning a financial audit, VAGO seeks to understand and evaluate an entity's information technology (IT) environment and any related risks to the reliability of financial reporting.

This report summarises the results of this work on selected public sector entities' IT general controls as part of the 2014–15 financial audits. This is the second report of its kind and aims to provide extra insight into VAGO's IT audit findings, and identify wider trends that may not be covered in reports to an entity's management.

Financial Systems Controls Report: Information Technology 2014–15

Body
This report builds on VAGO's previous inaugural Information and Communications Technology Controls Report 2013–14 and aims to provide additional insight and increased visibility of IT related audit findings. The report is intended to provide decision-makers with relevant information to help them address IT issues and improve processes and controls.

Appendix C. Audit Act 1994 section 16—submissions and comments

Introduction

In accordance with section 16(3) of the Audit Act 1994, a copy of this report, or part of this report, was provided to the Department of Premier & Cabinet, Department of Health & Human Services, Department of Justice & Regulation, Public Transport Victoria, State Revenue Office and VicRoads.

The submissions and comments provided are not subject to audit nor the evidentiary standards required to reach an audit conclusion. Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.

Appendix A. Case studies of digital service delivery

State Revenue Office – Duties Online

Background

The State Revenue Office (SRO) is the Victorian Government's major tax collection agency and an independent service agency which acts under a framework agreement between the Victorian Treasurer, the Secretary of the Department of Treasury & Finance and the Commissioner of State Revenue.

The SRO administers Victoria's taxation legislation and collects a range of taxes, duties and levies. In 2013–14 the SRO collected in excess of $13 billion in revenue for the Victoria Government.

1 Background

1.1 Introduction

Victorian citizens and consumers expect government services and information to be accessible online 'anytime, anywhere and on any device'.

Digital devices of personal choice fall into two main types–computing devices including desktop personal computers, and mobile computing devices such as tablets and smartphones. Digital devices access a wide range of applications via the internet, using communication links such as Wi-Fi or other mobile data networks.

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