1 Background

1.1 Introduction

1.1.1 Victoria's Aboriginal population

Victoria's Aboriginal population is relatively small compared to other parts of Australia. The 2011 census reports that there are around 47 000 Aboriginal people in Victoria — 0.9 per cent of the total population — an increase of around 40 per cent between 2006 and 2011. This growth is attributed to higher birth rates, migration to Victoria and higher rates of people identifying as Aboriginal.

3 Monitoring and reporting on service accessibility

At a glance

Background

Effective data collection enables departments and funded agencies to improve their understanding of the needs of their client groups. Monitoring service accessibility enables issues affecting access to be addressed in a timely and effective way. Reporting on service accessibility holds government departments and service providers accountable for their performance.

1 Background

1.1 Introduction

Providing accessible and responsive services to migrants, refugees and asylum seekers is critical if they are to settle effectively into a new country, rebuild their lives and contribute socially, economically, intellectually and culturally to the Victorian community. The economic, social and personal costs of not being able to access relevant services to meet basic health, education and other needs are high for both individuals and the community.