2. Performance audit work program
We plan to deliver 22 performance engagements in 2023–24 across our 7 performance audit sectors.
1. About our annual plan
The Auditor-General gives independent assurance to Parliament and the community about the Victorian public sector's financial integrity and performance. VAGO assists with this.
What we do
Types of engagements
Our annual work program is made up of:
Performance engagement work program 2023–24
| Sector | Proposed performance engagements |
|---|---|
|
|
Annual Plan 2023–24
Body
This annual plan sets out our proposed work program for the 2023–24 financial year.
Appendix D. Comparing SRO’s BP3 and scorecard performance measures
Download a PDF copy of Appendix D. Comparing SRO’s BP3 and scorecard performance measures.
Appendix C. Scope of this audit
Download a PDF copy of Appendix C. Scope of this audit.
Appendix B. Acronyms, abbreviations and glossary
Download a PDF copy of Appendix B. Acronyms, abbreviations and glossary.
Appendix A. Submissions and comments
Download a PDF copy of Appendix A. Submissions and comments.
3. SRO’s costs and taxpayer services
Conclusion
SRO has reduced its costs to collect tax in some areas. But its overall costs have increased over time. SRO cannot show if this increase is due to inefficiencies or factors outside its control.
SRO has initiatives to reduce the amount of time, effort and money taxpayers need to meet their obligations. It also has initiatives to improve how it monitors noncompliance. SRO expects these initiatives will improve taxpayers’ compliance and awareness of their obligations.
There are opportunities for SRO to further improve its services.
2. Collecting tax and reporting performance
Conclusion
SRO reliably collects the tax it knows about and the amount it collects has increased over the last 5 years. However, there is a very high likelihood that SRO could collect more tax by better analysing:
- if it is effectively reducing the tax gap
- its initiatives to improve taxpayers’ compliance.
DTF and SRO do not give Parliament and the public sufficient information on how effectively and efficiently SRO collects tax. This is due to issues with: