SRO collects state taxes for the Victorian Government. The government uses this money to fund community services, such as education, health, police, infrastructure and public transport.
It is important that SRO optimises how it collects tax so the government can:
This section summarises our key findings and recommendations. Our complete findings, including supporting evidence, are detailed in the report chapters.
When reaching our conclusions, we consulted with and considered the views of the audited agencies. The agencies’ full responses are in Appendix A.
Optimise means to make something as perfect, effective or functional as possible.
Download a PDF copy of Appendix I. Model Performance Statement.
Download a PDF copy of Appendix H. Discontinued performance measures.
Download a PDF copy of Appendix G. New performance measures by department by attribute.
Download a PDF copy of Appendix F. Departmental output changes.
Download a PDF copy of Appendix E. Departmental objective changes.
Download a PDF copy of Appendix D. How VAGO assessed departmental measures.
Download a PDF copy of Appendix C. Review scope and method.
Download a PDF copy of Appendix B. Acronyms, abbreviations and glossary.