2. Our recommendations
We made one recommendation to address our findings. All audited agencies have accepted the recommendation.
1. Our findings
What we examined
For this review we had a single line of inquiry:
1. Do agencies meet the requirements of the Data Quality Information Management Framework standard (Data Quality Standard)?
To answer this question, we examined:
5. Managing planned disruptions
Transport bodies, PTOs and Big Build contractors have coordinated and managed planned disruptions to the Victorian public transport network to minimise the impact on passengers. They have scheduled most planned disruptions outside peak times, and PTOs have coordinated asset maintenance and other infrastructure-related projects with Big Build–related network occupations.
4. Responding to unplanned disruptions and emergencies affecting public transport
The department has not always effectively responded to unplanned disruptions and emergencies impacting public transport. While the department has minimised the impacts through effective contractual requirements with PTOs, it has not always met its support obligations under the Sub-Plan.
Covered in this section: