Maintaining the Mental Health of Child Protection Practitioners

Tabled: 10 May 2018

Appendix B. CPP classifications and roles

Figure B1
Classification and description of CPP roles





Case support worker

Tasks include facilitating contact visits, transporting children and other case support duties.



Entry level for child protection CPPs, with case management responsibilities.


Advanced practitioner

Perform case management and other functions at an advanced level.


Team manager

Have a broad range of delegations, including some budgetary and formal HR responsibilities, and endorsing statutory case planning decisions.


Senior child protection practitioner

Report to team managers and undertake co-work, mentoring and formal supervision of up to three CPP-3 staff. Carry a case load commensurate with their other duties.

Some senior CPPs do not have supervisory responsibilities.


Senior child protection practitioner (community based)

Co-located in a registered family services agency and a child protection office. Report to the practice leader and manage unborn reports and case transitioning to Child FIRST.

The role does not have direct supervisory responsibilities.


Senior child protection practitioner (court officer)

Assist CPPs at court with legal advice, and facilitate court skills training. The role does not involve formal supervisory responsibility, but does provide live supervision, mentoring and support to CPPs at court.


Practice leader

Report to area managers and undertake co-work, mentoring, live supervision of CPP-3, -4 and -5 staff, and supervision of community‑based advanced CPPs. Carry a case load commensurate with their other duties, and are responsible for quality auditing, capability development, case practice, and case planning guidance.


Principal practitioner

Provide peer support and practice guidance resources for divisions. Carry a case load commensurate with their other duties.


Deputy area manager

Responsible for assisting the area manager in regional operational management. Provides leadership in local service planning and stakeholder engagement. Directly supervises the team managers and practice leaders in the local area.


Area manager

Area manager (regional services)

Provide strategic leadership across the area—including local service planning, ministerial briefings, stakeholder engagement, and operational management across the local child protection catchment (financial, some budget, HR and performance management). Responsible for supervising area team managers, practice leaders and deputy area managers.


Operations manager

Responsible for management and oversight of all aspects of divisional child protection operations—including strategic directions, workforce, operational decision making and review, quality assurance and performance monitoring.

Source: DHHS Child Protection Manual.

Back to Top