Annual Report 2017–18

Tabled: 20 September 2018

Appendix B. Workplace health and safety

VAGO's commitment to workplace health and safety (WHS) continued in 2017–18. We focused on embedding our new WHS policy and procedures, and launching our new Workplace Health and Safety, and Appropriate Behaviour eLearning modules for both existing employees and new employees as part of their induction. We took a more active approach to managing incident reporting and workplace inspection procedures. In the last half of the financial year, we also launched a series of wellbeing seminars and activities.

In 2017–18, there were 14 WHS incidents reported—10 more than in 2016–17. This was due to our improved incident reporting procedures. The incident rate per 100 full-time equivalent staff in 2017–18 was 7.85.

There were two standard WorkCover claims lodged in 2017–18.

Figure A1
WorkCover claims

Claims and rate





Number of standard claims(a)





Rate per 100 full-time equivalent





(a) Standardised claims are those that have exceeded the employer excess or are registered as a standard claim and are open with no payments as at 30 June 2018.
Source: Data supplied by WorkSafe Victoria.

In 2017–18, there was one lost-time claim.

Figure A2
Lost time and average cost of claims

Lost time and cost





Number of lost-time claims(a)





Average cost of claims(b)

$43 343

$211 807


$20 421

(a) A lost-time claim is one with one or more days compensated by WorkSafe Victoria (after employer excess) as at 30 June 2018. They are a subset of standardised claims.
(b) Based on claims reported between 1 July 2017 and 30 June 2018. Claims include employer and VWA payments to date, plus an estimate of outstanding claims costs (further costs as calculated by the VWA's statistical case estimate model).
Source: Data supplied by WorkSafe Victoria.

During 2017–18, the Health and Safety Committee:

  • reviewed and approved revised WHS procedures
  • organised workplace inspections of the whole office to identify hazards and agree on solutions to remove or minimise them
  • promoted wellbeing events to all staff
  • organised free flu vaccinations for staff
  • considered the nature of injuries and incidents that occurred during the year, including identification of hazard management strategies.

Our performance against our WHS performance indicators is shown below.

Figure A3
Workplace health and safety performance against indicators

Performance indicator


All new and existing staff are offered ergonomic assessments and required products are sourced and purchased

All employees are provided with access to a 'Safe Workstation Set-up' online module upon commencement. An ergonomic assessment can be arranged if there are still concerns after the module is completed.

All claims received are lodged with WorkCover within 10 working days

100 per cent

All reported incidents and accidents are followed up within 24 hours and closed as soon as is practicable

100 per cent

Return-to-work plans are in place as soon as is practicable, and regularly monitored until complete

100 per cent

A report on the number of claims and costs is provided to the Operational Management Group as required

Reported as required

Health and Safety Committee meets quarterly

Four meetings were held in 2017–18, which meets the requirements of the Occupational Health and Safety Act 2004.

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