Enrolment Processes at Technical and Further Education Institutes

Tabled: 11 September 2019

Overview

In this audit, we examined the efficiency of enrolment processes for government-subsidised training at four Technical and Further Education Institutes (TAFEs) and one dual sector university: Box Hill Institute; Melbourne Polytechnic; Sunraysia Institute of TAFE; William Angliss Institute of TAFE; and Swinburne University of Technology. We also considered the Department of Education and Training’s oversight of and support provided to TAFEs to meet their contractual requirements.

 

This audit used process mining software to examine prospective students' pathways through the enrolment process at four of the five audit TAFEs. This video shows process mining's potential to illuminate key attrition points in the enrolment process.

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